Consumer SolutionsU.S. Departmentof Education

Consumer Solutions – U.S. Department of Education

Don’t get discouraged if you are in default on your federal student loan. You have multiple options to get out of default.

Windham Professionals is focused on providing student loan borrowers resolution options for their defaulted student loan(s). The below icons will guide you through your options, as well as the necessary steps to take as you move forward in resolving your defaulted student loan(s).

Frequently Asked Questions

  • Why are you calling me?

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  • How do I get out of default?

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  • How can I make a payment?

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  • How can I enter the rehabilitation program?

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  • How do I consolidate my student loans?

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  • What should I do if I am disabled?

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  • I want to return to school. Can I qualify for more student loans?

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  • I lost my paperwork, what should I do?

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  • Why was my federal tax refund taken? What should I do?

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  • I received a Notice Prior to Wage Withholding. Wages are being taken from my paycheck. What are my options?

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THIS COMMUNICATION IS FROM A DEBT COLLECTOR. THIS IS AN ATTEMPT TO COLLECT A DEBT. ANY INFORMATION OBTAINED WILL BE USED FOR THAT PURPOSE.

We are required under some state laws to notify consumers of certain rights as detailed below.
This list does not contain a complete list of the rights consumers have under state and federal law.

COLORADO
Colorado Address: 717 17th Street, Suite 2300, Denver, CO 80202, 1-866-436-4766.

NEW YORK CITY
New York City Department of Consumer Affairs License Number: 2003123, 2003290

NORTH CAROLINA
North Carolina Permit Number: 103487, 103489, 103488, 101912

TENNESSEE
This collection agency is licensed by the Collection Service Board of the Department of Commerce and Insurance.

WISCONSIN
This collection agency is licensed by the Division of Banking in the Wisconsin Department of Financial Institutions, www.wdfi.org.”

  • Hours of Operation
    Monday – Thursday: 8 a.m. to 9 p.m.
    Friday: 8 a.m. to 5 p.m.
    Saturday: 8 a.m. to 12 p.m.

  • Location Addresses
    Windham Professionals, Inc.
    611 Jamison Road, Suite 1017
    Elma, NY 14059
    1-877-719-4440

  • Windham Professionals, Inc.
    150 Saundersville Road
    Hendersonville, TN 37075
    1-877-719-4440