A second-generation Windham leader, Erin has held a variety of critical roles at Windham, starting as a Business Manager in 1992. Over the next two decades, she worked as General Counsel, deeply entrenching herself in Windham’s Compliance and Legal initiatives, and then as Executive Vice President, overseeing the productivity of our Sales and Operations teams as they achieved short- and long-term revenue goals for us and our clients. Erin became CEO in 2006 before becoming Chairman of the Board in 2014. While serving as CEO, Windham’s revenue grew at its quickest pace, and we now employ talented individuals across the U.S. Under her Board leadership, Windham continues its path of strategic growth, including ventures into new markets.
As Chief Operating Officer, Dave is responsible for enterprise sales and marketing efforts, as well as FFELP, schools channel, and commercial operations. Joining Windham in 2018, his experience ensures an ongoing commitment to high-quality processes and account management for Windham’s clients. Dave brings with him over 26 years of accounts receivable management experience, gained from the many senior and executive roles he’s held in both the sales and operations sides while working for companies such as Financial Collection Agencies, Nationwide Credit, and National Asset Management. He was also Managing Director at First Marblehead Corporation where he oversaw all pre- and post-default operations and outsourcing on a $20B private loan portfolio. Much of Dave’s career has been centered around state and federal programs, including Master Servicing Management for several state guarantee agencies and state taxing authorities. In one of his recent engagements, Dave managed several State Tax Amnesty Programs, generating millions of dollars and contributing to healthier state budgets.
Mike joined Windham in 2015 and as CIO he is responsible for company-wide technology and information security initiatives. In his additional role as CTO he guides the direction of the company’s digital transformation and expanded use of innovative consumer channels. Prior to joining Windham, Mike successfully led software engineering, information security, and various infrastructure services teams with a leadership style guided by transparency, clear expectations and coordinated execution. Mike has had substantial success at companies such as Convergys, Ascend Learning, and The Blogger Network in positions including Vice President, Platform & Solutions at Ascend Learning and Senior Director, Architecture and Product Development at Convergys.