Did you get a call or letter from us?

Wondering how to generate more revenue?We can help.

Keeping customers happy. Delivering the kind of service that builds relationships. Preserving a steady stream of payments. It’s a delicate and often tricky balancing act that keeps your operations running smoothly.  And when you’re in the thick of it, it can be hard to see where improvements can be made.

Windham’s consultative process takes a deep look at your lifecycle to identify areas of leaking revenue and develop a process that delivers great customer service and streamlined accounts receivable operations. We provide the knowledge, programs, and people you need to resolve debt, keep customers, and grow revenue.

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What's New

Payer-Receivables-Recovery-Services

Recovering Payer Receivables

Our accounts receivable management solutions for healthcare balance effective recovery skills with the highest quality service and compliance possible. We don’t just collect. We educate, consult, and work with members, groups, and providers to find their most appropriate repayment options.

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higher-education-call-center-services

Higher Education Call Center Services

Our call center support services are student-focused and center on protecting the public image of your institution through positive interactions. We draw our call center expertise from working with hundreds of higher education institutions and interactions with millions of students and parents every year.

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Learning Corner

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Making the Switch from a Reactive to a Proactive Call Center

The days of resolving an issue and being declared a customer service hero are long gone. Today’s customers know their worth and expect more for their dollar.

Download our 12-page ebook and start building a stronger, more efficient and proactive call center that delivers on your customers’ wants.

You’ll learn how to:

  • Transform your call center into a key component for success
  • Identify existing customer friction points you can repair in the short- and long-term
  • Evolve processes to reduce customer effort and increase satisfaction
  • Promote customer centricity and foster long-term customer relationships
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Numbers and Notables

  • 35+ Years

  • 4 U.S. Offices

  • Top 100 Women-led Business in MA -- Boston Globe

  • Lion’s Heart Initiative Charitable Giving

  • Veteran and Military Spouse Employment Partner

  • Green Power
    Partner