Keeping customers happy. Delivering the kind of service that builds relationships. Preserving a steady stream of payments. It’s a delicate and often tricky balancing act that keeps your operations running smoothly. And when you’re in the thick of it, it can be hard to see where improvements can be made.
Windham’s consultative process takes a deep look at your lifecycle to identify areas of leaking revenue and develop a process that delivers great customer service and streamlined accounts receivable operations. We provide the knowledge, programs, and people you need to resolve debt, keep customers, and grow revenue.Request a Call
Our accounts receivable management solutions for healthcare balance effective recovery skills with the highest quality service and compliance possible. We don’t just collect. We educate, consult, and work with members, groups, and providers to find their most appropriate repayment options.Learn More
Our call center support services are student-focused and center on protecting the public image of your institution through positive interactions. We draw our call center expertise from working with hundreds of higher education institutions and interactions with millions of students and parents every year.Learn More
The days of resolving an issue and being declared a customer service hero are long gone. Today’s customers know their worth and expect more for their dollar.
Download our 12-page ebook and start building a stronger, more efficient and proactive call center that delivers on your customers’ wants.
You’ll learn how to:
4 U.S. Offices
Top 100 Women-led Business in MA -- Boston Globe
Lion’s Heart Initiative Charitable Giving
Veteran and Military Spouse Employment Partner