EDUCATIONAL
Alternative
Loans
Windham has extensive experience with alternative
loans. These credit-based loans are offered to students
by private lenders to fill the gap(s) in a student’s financial
aid. Alternative loans, unlike federal/educational student
loans, are held to the terms of each individual lender.
Windham takes considerable time to understand the details
of an alternative loan program before we begin our collection
program. Our collection software system enables Windham
to maintain accurate, daily account balances for alternative
loan accounts with variable interest rates.
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Cohort Default
Prevention
As a collection agency, we assist colleges and
universities with reducing their cohort default rate and
remaining in compliance with federal regulations. Windham
has a Cohort Team with a staff of account managers that
only handle the collection of Cohort accounts. Our collection
queues are designed for cohort collection management and
resolution.
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Guaranteed
Student Loans
Windham has been providing collection services
for Guaranty Agencies since 1984. Our strategy
for maximizing guaranteed student loan collections includes
such collection efforts as cash payments, Rehabilitations,
Federal Family Education Loan Program (FFELP) Consolidations,
William D. Ford Direct Loan Consolidations, and for some
clients, Administrative Wage Garnishment (AWG).
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Nursing/Health Profession
Student Loans
Windham has been collecting Health Professions
Student Loans (HPSL) and Nursing Student Loans (NSL) since
1988. Windham account managers are trained to identify and
accurately process the deferments that typically follow
Health Professions and Nursing Student loans.
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Perkins Loans
Windham has been providing Federal Perkins Student
Loan (formerly National Direct Student Loans) collection
services since 1982. Windham is committed
to remaining informed about ever-changing regulations and
issues surrounding the campus based programs authorized
under Title IV of the Higher Education Act of 1965 (HEA),
as amended. Our collection strategy and tools are designed
around the many due diligence requirements institutions
are obligated to fulfill.
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Student
Accounts Receivable (STAR)
Windham provides debt collection services for a wide variety
of Student Accounts Receivable (STAR) and campus-based loan
programs. In fact, STAR was the first collection service
Windham provided over two decades ago.
Examples of STAR accounts include:
- Basic tuition
- Deferred payment plans
- Dorm charges
- Parent and Institutional loans
- State/Private Education Loan Funds
- Miscellaneous: bookstore, parking, bad checks, and library fines
Windham’s STAR collection program offers your school an
opportunity to collect tuition, fees, and other miscellaneous
accounts receivable – payments which are often difficult
for schools to recover on their own due to staffing shortages
and other budget constraints. We understand the difficulties
presented by STAR debts.
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