EDUCATIONAL

Alternative Loans
Windham has extensive experience with alternative loans. These credit-based loans are offered to students by private lenders to fill the gap(s) in a student’s financial aid. Alternative loans, unlike federal/educational student loans, are held to the terms of each individual lender.

Windham takes considerable time to understand the details of an alternative loan program before we begin our collection program. Our collection software system enables Windham to maintain accurate, daily account balances for alternative loan accounts with variable interest rates.
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Cohort Default Prevention
As a collection agency, we assist colleges and universities with reducing their cohort default rate and remaining in compliance with federal regulations. Windham has a Cohort Team with a staff of account managers that only handle the collection of Cohort accounts. Our collection queues are designed for cohort collection management and resolution.
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Guaranteed Student Loans
Windham has been providing collection services for Guaranty Agencies for over twenty years. Our strategy for maximizing guaranteed student loan collections includes such collection efforts as cash payments, Rehabilitations, Federal Family Education Loan Program (FFELP) Consolidations, William D. Ford Direct Loan Consolidations, and for some clients, Administrative Wage Garnishment (AWG).
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Nursing/Health Profession Student Loans
Windham has been collecting Health Professions Student Loans (HPSL) and Nursing Student Loans (NSL) since 1988. Windham account managers are trained to identify and accurately process the deferments that typically follow Health Professions and Nursing Student loans.
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Perkins Loans
Windham has been providing Federal Perkins Student Loan (formerly National Direct Student Loans) collection services for over twenty-four years. Windham is committed to remaining informed about ever-changing regulations and issues surrounding the campus based programs authorized under Title IV of the Higher Education Act of 1965 (HEA), as amended. Our collection strategy and tools are designed around the many due diligence requirements institutions are obligated to fulfill.
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Student Accounts Receivable (STAR)
Windham provides debt collection services for a wide variety of Student Accounts Receivable (STAR) and campus-based loan programs. In fact, STAR was the first collection service Windham provided over two decades ago.

Examples of STAR accounts include:

Windham’s STAR collection program offers your school an opportunity to collect tuition, fees, and other miscellaneous accounts receivable – payments which are often difficult for schools to recover on their own due to staffing shortages and other budget constraints. We understand the difficulties presented by STAR debts.
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