• Collection Divisions
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• Government
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Retail

Windham offers retail clients the benefits of a highly trained, compliant collection staff and tools and processes honed through decades of experience.

A Reputation for Integrity

Windham complies with all applicable federal and state regulations, including:

• The Fair Debt Collection Practices Act (FDCPA)
• Fair Credit Reporting Act (FCRA)
• Rights to Financial Privacy Act
• Financial Services Modernization Act, also called the Gramm-Leach-Bliley Act (GLB Act)
• Electronic Signature in Global and National Commerce Act (ESIGN)
• Electronic Communications Privacy Act
• Privacy Act of 1974
• Federal Trade Commission’s Red Flags Rule

Before ever reaching the collection floor, all collectors must pass an FDCPA test with a score of 100%.

Staying Informed through Industry Involvement

Since 1985, Windham has been a member of the Association of Credit and Collection Professionals (ACA International), the foremost group in the collection industry.  As a member, Windham strictly adheres to ACA International’s Code of Ethics and Operations.  Our focus on these core principles is reflected in virtually nonexistent complaint ratios year after year.

Services Offered

• Mail contact
• Phone contact (automated and live)
• Asset investigations
• Complete skip tracing
• Litigation services
• Multilingual collection efforts
• Credit bureau reporting
• Negotiation and monitoring of payment plans / settlements
• Wide variety of reporting options

Further Information

Fred Lundquist
Executive Vice President, Business Development
380 Main St.
Salem, NH 03079
fred@windhampros.com