About Windham Professionals
Since 1982, Windham Professionals has been collecting debts for our clients while emphasizing superior results and integrity.
Windham began in 1982 by providing collections for colleges, universities, and guaranty agencies. In 1995, Windham expanded our business to include commercial collection services. Then, in early 2005, Windham began providing healthcare accounts receivables collection services. Windham provides specialized collection services in the educational, commercial, retail, government, and healthcare industries.
Windham’s many different collection techniques enable flexible strategies:
- Use of state-of-the-art skip tracing techniques
- Phone contact (automated and live)
- Multi-lingual collection services
- Delivery of demand letters and correspondence
- Specialized collection teams
- Locating assets available for payment of debts
- Conducting financial evaluations to determine best repayment option
- Negotiation and monitoring of payment plans
- Electronic receipt and transmittal of data
- Online viewing and monitoring of accounts
- Ability to collect in all 50 states, Washington D.C., the U.S. Virgin Islands, Guam, Puerto Rico, and foreign countries
Focus on Compliance
Windham goes to great lengths to ensure that every debtor is treated fairly and respectfully. It’s not only a good collection strategy, it's the right thing to do.
- Multiple weeks of training for new hires
- Collection supervisors silently monitor random calls
- Consumer advocate on staff
- Member of ACA International since 1985
- Specialized team dedicated to compliance
- Ongoing training for all collectors
“Windham staff members are very customer service friendly, easy to work with, and have a quick response time when there are discrepancies to resolve. I highly recommend their services.”
University client since 2006
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