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About Windham Professionals

Since 1982, Windham Professionals has been providing full-service Accounts Receivable Management and Customer Care as well as collecting debts for our clients while emphasizing superior results and integrity.

History

Windham began in 1982 by providing full-service Accounts Receivable Management and Customer Care. Windham has been providing collections for colleges, universities, and  guaranty agencies. In 1995, Windham expanded our business to include commercial collection services. Then, in early 2005, Windham began providing healthcare accounts receivables collection services. Windham provides specialized collection services in the educational, commercial, retail, government, and healthcare industries.

Services

Windham’s many different techniques enable flexible strategies:

  • Use of state-of-the-art skip tracing techniques
  • Phone contact (automated and live)
  • Multi-lingual collection services
  • Delivery of demand letters and correspondence
  • Specialized collection teams
  • Locating assets available for payment of debts
  • Conducting financial evaluations to determine best repayment option
  • Negotiation and monitoring of payment plans
  • Electronic receipt and transmittal of data
  • Online viewing and monitoring of accounts
  • Ability to collect in all 50 states, Washington D.C., the U.S. Virgin Islands, Guam, Puerto Rico, and foreign countries

Focus on Compliance

Windham goes to great lengths to ensure that every debtor is treated fairly and respectfully. It’s not only a good strategy, it's the right thing to do.

  • Multiple weeks of training for new hires
  • Collection supervisors silently monitor random calls
  • Consumer advocate on staff
  • Member of ACA International since 1985
  • Specialized team dedicated to compliance
  • Ongoing training for all collectors    

 

 


“Our office has been very pleased with Windham’s customer service over the years. Our client representative is a true partner and a great resource for us. Even better, their recovery rates are always consistent as well.”


University client since 2002

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Discover how Windham is saving
the equivalent of 2 million miles
of driving per year.