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About Windham Professionals

Windham Professionals innovates, improves and advances our client’s business through BPO solutions that span the financial services of the order-to-cash cycle while providing cost reductions and increased efficiencies.  Windham also provides exceptional customer care options that extend customer loyalty and grow revenues.  Our focus on experience, knowledge and teamwork start with each and every employee and extend through our long-term relationships with our clients.  Established in 1982, Windham is based out of Salem, New Hampshire with offices located throughout the United States.


Windham’s many different techniques enable flexible strategies:

  • Use of state-of-the-art skip tracing techniques
  • Phone contact (automated and live)
  • Multi-lingual collection services
  • Delivery of demand letters and correspondence
  • Specialized collection teams
  • Locating assets available for payment of debts
  • Conducting financial evaluations to determine best repayment option
  • Negotiation and monitoring of payment plans
  • Electronic receipt and transmittal of data
  • Online viewing and monitoring of accounts
  • Ability to collect in all 50 states, Washington D.C., the U.S. Virgin Islands, Guam, and Puerto Rico

Focus on Compliance

Windham goes to great lengths to ensure that every debtor is treated fairly and respectfully. It’s not only a good strategy, it's the right thing to do.

  • Multiple weeks of training for new hires
  • Collection supervisors silently monitor random calls
  • Consumer advocate on staff
  • Member of ACA International since 1985
  • Specialized team dedicated to compliance
  • Ongoing training for all account specialists



“We have been a client of Windham’s for 15 years. They work very hard and are always thinking of new and innovative ways to provide excellent service.”

Commercial client since 1995

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Discover how Windham is saving
the equivalent of 2 million miles
of driving per year.