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About Windham Professionals

Windham Professionals innovates, improves and advances our client’s business through BPO solutions that span the financial services of the order-to-cash cycle while providing cost reductions and increased efficiencies.  Windham also provides exceptional customer care options that extend customer loyalty and grow revenues.  Our focus on experience, knowledge and teamwork start with each and every employee and extend through our long-term relationships with our clients.  Established in 1982, Windham is based out of Salem, New Hampshire with offices located throughout the United States.

Services

Windham’s many different techniques enable flexible strategies:

  • Use of state-of-the-art skip tracing techniques
  • Phone contact (automated and live)
  • Multi-lingual collection services
  • Delivery of demand letters and correspondence
  • Specialized collection teams
  • Locating assets available for payment of debts
  • Conducting financial evaluations to determine best repayment option
  • Negotiation and monitoring of payment plans
  • Electronic receipt and transmittal of data
  • Online viewing and monitoring of accounts
  • Ability to collect in all 50 states, Washington D.C., the U.S. Virgin Islands, Guam, Puerto Rico, and foreign countries

Focus on Compliance

Windham goes to great lengths to ensure that every debtor is treated fairly and respectfully. It’s not only a good strategy, it's the right thing to do.

  • Multiple weeks of training for new hires
  • Collection supervisors silently monitor random calls
  • Consumer advocate on staff
  • Member of ACA International since 1985
  • Specialized team dedicated to compliance
  • Ongoing training for all collectors    

 

 


“[Windham Professionals] are a great resource and are always willing to go the extra mile. In the crazy and unpredictable world of collections, they are a true ally.”


Commercial client since 1999

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Discover how Windham is saving
the equivalent of 2 million miles
of driving per year.